Privacy Policy for The Murder of Sherlock Holmes
Last Updated: 20/08/2025
cKolmos Entertainment (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information collected by The Murder of Sherlock Holmes (the “Game”), how we process that information, and the rights of our users regarding their data. By using the Game, you agree to the terms of this Privacy Policy.
1. Information We Collect and Process
1.1 Personal Information
We do not collect personal information that can directly identify you, such as your name, address, or contact information.
1.2 Non-Personal / Technical Information
When you use the Game, we may process the following types of non-personal information:
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Device and hardware information (e.g., VR headset model, operating system, performance metrics).
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Gameplay and interaction data (e.g., in-game actions, progress, session duration).
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Technical information (e.g., crash reports, error logs, connectivity data).
This information is processed automatically for the purposes described below.
2. How We Use Your Information
We use the collected information for the following purposes:
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Game Improvement: Enhancing and optimizing performance, fixing bugs, and developing new features.
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User Support: Assisting you when you contact us for help with gameplay or technical issues.
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Communication: Sending important notices, such as updates, changes to terms, or security alerts.
3. Information Sharing
We do not sell, trade, or otherwise transfer your information to outside parties. However, we may share non-personal information with trusted third-party service providers (such as analytics or crash reporting tools) to support game development and troubleshooting.
4. Data Retention and Deletion
We retain non-personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
If you wish to request the deletion of any information associated with your use of the Game, you may contact us at:
Upon receiving your request, we will delete any stored data associated with your account or device within a reasonable timeframe, unless retention is required by law.
5. Security
We take reasonable measures to protect the information collected against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Children’s Privacy
The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will delete such information.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically for any changes. Continued use of the Game after modifications indicates acceptance of the updated Privacy Policy.
8. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your data, you may contact us at:
